Comments on: Online Brokerage Review – OptionsXpress

By: az

az — Wed, 23 Nov 2011 16:02:13 +0000

don’t use them, they’re the worst so far.
I transfered funds from my husband’s bank account to my optionsxpress account by mistake, but they assured me they would be returned 10 days ago. then it didn’t happen. I chased them for 10 days every day and they give me the same answer, saying they would inform their bank to start the transfer, the process had been delayed by their bank.
I communicated with them through live chat and called them, everything they said the funds would be returned and they have spoken to the cashier department, but next time I spoke to the support team they told me the same story. I will consider legal actions against them for negligence and unreasonable delay.

By: emini gal

emini gal — Fri, 05 Aug 2011 11:18:58 +0000

I have found your site very useful and will make sure I return. I have not found much information about emini trading so I am glad I found you site

By: Info

Info — Sat, 04 Dec 2010 06:20:50 +0000

Excellent work,very interesting!

By: seotest

seotest — Mon, 08 Dec 2008 12:04:34 +0000

thanks for the Online Brokerage Review – OptionsXpress
i learn new things

By: OptionsxpressNO

OptionsxpressNO — Wed, 22 Oct 2008 06:06:07 +0000

Optionsxpress sent me an email and told me via phone not to take action on my account to avoid a margin call. They stated that they would tell me in a following email if there was going to be a margin call. I called to confirm this information because I've been told the wrong thing several times by optionsxpress an been misled too many times to count. This time optionsxpress has cost me dearly. They told me there was no immediate need to add money to my account to avoid a margin call. About an hour after that conversation, they liquidated my stock when it was at its lowest point. Optionsxpress defrauded me out of $35,000 in seconds. About 6 hours later that same day I recieved an email warning me that there would be a margin call on the stock if I didn't add $1,500 to my account within 3 days. The problem is, they had already liquidated my stock positions. I've spoken with several representatives and managers and they agree that they made a mistake yet they do not wish to fix it. They told me that they were even willing to put me back in the stock position I had with margin and then said they couldn't because my account didn't have the same money in it. I wonder why. I invite anyone who has gone through the same thing to contact me. Any actions taken by optionsxpress that violate the laws of the federal government and/or state are illegal and unacceptable. I hope this helps others to avoid doing business with this kind of company. Please share your story so that others don't get ripped off by optionsxpress.